Henry Meds is a rising brand in the TRT space. However, they have a lot of issues centering on medication delivery, billing, and customer service which is a shame because all three of those go hand in hand when you are trying to get medication for something like low T, ED, or hair loss.
So why might you be looking for a top Henry Meds alternative? I scoured all the negative results that have earned the company an “F” rating on their BBB page and found this:
Topic Contents
Top Complaints for Henry Meds
- Billing Issues: Billing issues are a common complaint, with many people saying they are still charged even after they’ve stopped receiving medication and canceled their plans, or being charged undisclosed monthly fees in addition to their membership.
- Poor Customer Service: Customer service seems to be very unhelpful and unresponsive with some patients being treated very rudely, or being unwilling to escalate a call when something is unresolved. Limited responsiveness to emails and long hold times on the phone can make it very frustrating when you are dealing with a health issue.
- Delivery Delays: A lot of customers have struggled with extensive delays in getting their prescriptions, sometimes weeks or months, and when they do get them, getting incomplete shipments or incorrect medication.
- Medication Effectiveness: A lot of users who have taken Henry Meds products specifically for weight loss have reported that even after several weeks they don’t experience weight loss and in certain cases experience weight gain. Some of that is purportedly the result of different compounding pharmacies producing the same product, which could potentially mean that the same treatment is not precise each time.
The Top Henry Meds Alternatives
So if you have had any of these issues, what are some good alternatives? I looked at a few alternatives to see how they stacked up.
I compared them side by side to see how their unique offerings, support structure, pricing model, and customer service stack up. Here’s what I found:
- The best option for comprehensive care and a longevity approach to health is Lifeforce.
- Runner up for those who don’t want as many hidden fees but still want a somewhat long-term approach to health is Hone Health.
- For decent customer service without the same types of issues is Ulo.
- Anyone who wants premier customer service without the same billing issues should look at Defy Medical.
- Those who prioritize fast delivery can pick my fifth place selection, PeterMD.
- And finally, people who are struggling with medication efficacy might consider HIMS for weight loss in particular.
Let’s see what each company has to offer in more detail.
1. Lifeforce
Lifeforce is a personalized health optimization platform that uses advanced diagnostics, lab testing, and expert guidance to help individuals improve energy, longevity, and performance through data-driven health insights.
Pros:
- They have highly personalized treatment plans for overall wellness
- They offer dedicated health coaching to keep you on track
Cons:
- Very steep initial (and ongoing) costs compared to other options
- The total costs can vary based on your meds
Billing Setup
- Initial fee of $349 (as of 2025) and monthly bills of $149 for membership
- Supplements are an additional cost (but 30% with membership)
- Pharmaceuticals are an additional cost (but with small discounts as members)
Long Term Support Options
Lifeforce is a company that focuses on longevity so if you are considering hormone treatments or metabolic treatments, for example, they will conduct the blood draw and then look at your data, giving you a one-on-one video conference with a clinician to review that data.
If the clinician sees an issue with things like free T, they might recommend a course of action that includes lifestyle changes, supplements, and TRT.
The idea here though isn’t to just give you a prescription and leave you. The focus is on giving you the tools you need to make sustainable changes and to track the changes you have made and their impact through that dashboard.
Efficacy
Lifeforce has a lot to offer. For starters, you get your personalized treatment plan based on the data analyzed from your blood draw. This data includes over 50 biomarkers and it’s done quarterly.
Part of that is to increase the efficacy of the program, helping you verify how well your supplements, prescriptions, or lifestyle changes have helped with key areas of your overall Wellness including hormones, cardiovascular health, metabolic health, and brain function.
Their medications are highly efficacious, with positive reviews and unique features like the three key ingredients in their proprietary DHEA supplements which increase the success of the DHEA production and subsequent hormone production, a feature that competing companies don’t have.
2. Hone Health
Hone Health is a men’s health platform focused on hormone optimization, combining at-home diagnostics with physician-guided treatment plans. Their site claims that this helps men feel stronger, sharper, and healthier at every age.
Pros:
- They use comprehensive biomarker tests to look at overall health and wellbeing
- They have lots of compounded T options
Cons:
- You will see high ongoing costs because of meds and membership
- They have pretty poor customer service
Billing Setup
- Initial fee of $45 (as of 2025) and monthly bills of $149 for membership
- All medication comes at an additional cost
Efficacy
Hone Health is arguably comparable to Lifeforce in that they don’t just focus on prescriptions or supplements. They absolutely offer both of these but their focus also incorporates overall wellness with holistic measures like meditation and other lifestyle changes like good sleep hygiene.
Their collection of pharmaceuticals and supplements isn’t quite as good as Lifeforce, but what you get is going to work well.
Long Term Support Options
A lot like Lifeforce, Hone Health offers follow-up biometric tests and consultations every 90 days. This is, however, only for the first year, after which you can continue to pay for a new membership.
3. Ulo
Ulo is another Henry Meds alternative that offers at-home testing, tailored treatments, and ongoing medical support. The upfront cost is a bit cheaper than some of the other options on this list.
Pros:
- They have lots of TRT options
- They offer clear, predictable pricing based on the medication you choose
Cons:
- Limited reviews and customer service details
- The initial fee can be a problem
Billing Setup
- Initial fee of $50 for labs and monthly bills for membership
- Membership costs are based on medication
Efficacy
Ulo offers a lot of medications including injections, gels, and oral medications as part of the monthly membership. This means access to a handful of different delivery methods, as they are called.
Long Term Support Options
They claim to have follow-up consultations and they’ll monitor your blood work. This makes it sound like you get a lot of long-term support options but you don’t. These are actually there just to check for potential side effects or contraindications of your medications, like hormone therapy. That’s all well and good, don’t get me wrong, but you’re not going to get a lot of long-term support for your overall wellness or longevity.
4. Defy Medical
Defy Medical is a telemedicine clinic specializing in integrative and anti-aging medicine, offering personalized hormone replacement therapy, nutrition, and wellness programs to optimize long-term health and performance.
Pros:
- They have highly personalized treatment plans
- They have the best array of TRT delivery methods
Cons:
- Pricing is variable because of the pay-per-service set up
- They don’t accept insurance
Billing Setup
- Structured as a pay per service option, based on the medication you choose
- Costs can change each month depending on medication
Efficacy
If you are looking specifically for help with hormonal issues like low T or menopause symptoms, Defy Medical has the most impressive array of very specific and very efficacious medications. They have, for example, several different forms of TRT so you can choose things based on the symptoms you have or the side effects you want to avoid, and you can pick something that is safe to use if you are trying to keep or increase your fertility as well.
Long Term Support Options
Defy Medical has a dedicated care team and they provide you with medical supervision to regularly check on your progress, any changes to your blood work, and your symptoms. These all take place through telehealth consultations.
There are really nothing but positive reviews about the support options but it is important to note that since the company is not a subscription-based service, you won’t get the same sort of long-term support nor will you get integrative therapies focused on longevity and comprehensive wellness.
5. PeterMD
PeterMD is a telemedicine clinic specializing in men’s hormone optimization, offering customized testosterone replacement therapy, peptides, and wellness programs to help men regain vitality and confidence.
Pros:
- They have long term plans that save you money if you commit
- They have good responsiveness for most customer service issues
Cons:
- They use compounded meds, which aren’t approved by the FDA
- They have bad billing issues on customer review sites
Billing Setup
- Monthly bills of $139 for membership
- Discounts on monthly membership if you opt for long-term plans; $99 per month if you sign up for a 6-month commitment and $89 per month if you sign up for a 12-month commitment, all of which include medication
Efficacy
PeterMD focuses on hormonal issues so you’ll find a lot of efficacious treatments for basic hormonal problems like hair loss, weight gain, muscle building, and other signs like sexual function. Their prescriptions seem well recommended without a lot of complaints.
Long Term Support Options
There aren’t really any. They follow up via customer service if you have complaints.
6. HIMS
HIMS is a leading digital health brand for men, providing accessible care for hair loss, sexual health, skincare, and mental health through convenient online consultations and personalized treatments.
Pros:
- They make it easy to get started with general health needs
- Their app has gamified the process of getting prescriptions, which some people prefer
Cons:
- They don’t do TRT injections which can be limiting
- They have very low customer service and billing ratings
Billing Setup
- Cost is based on membership prices and medication you choose
Efficacy
The HIMS company has a lot of medications and supplements. The best way I can describe this company is that they offer a wide array of surface level treatment options in order to cover the biggest collection of conditions.
This means that if you have mild symptoms of any of those listed conditions you can find an easy, introductory form of treatment.
However, if you need more comprehensive treatment that is a little bit stronger for moderate to severe conditions you won’t find it here.
Long Term Support Options
Same as Peter; they have the internal app where you can communicate, but the goal isn’t to really provide longevity and wellness plans but rather to facilitate quick and easy ordering of prescriptions and pills online.
Summing Up
The right Henry Meds alternative for you is likely going to be based on your biggest complaint with the company (if you’ve tried it) or what it is you are looking for (if you haven’t).
- If your issue is limited care, go with Lifeforce for their comprehensive and longevity focused plans.
- If your issue is billing and cancellation policies, pick Hone Health for their more robust plans without (as many) hidden fees.
- If your biggest issue with Henry Meds is billing and cancellation issues, go with Ulo for its decent customer service.
- If your biggest problem is poor customer service, go with Defy Medical for their top tier, concierge style approach.
- If your biggest issue is delivery problems, consider PeterMD for the fast turnaround on medication, especially if you already have a recent physical and blood lab.
- If your biggest issue with Henry Meds is medication effectiveness, consider HIMS for weight loss in particular.
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Alt Protein Team is a team of professionals and enthusiasts committed to bringing you the most up-to-date information on alternative protein, health and wellness, workouts, and all things health-related. We’ve reviewed a lot of products and services so you don’t have to guess when you spend your hard-earned money on them. Whether you want to shed some pounds, build lean muscle or bulk, we can help you figure out what you need to do and what you need to have to achieve your goals.